Support

A person reads every message. Replies usually come the same business day.

Email info@hullgrade.com. Tell us which boat and what you were doing, and attach a screenshot if there is one. If an invoice didn't read correctly, say which record and we'll look at the original.

Getting in

HullGrade is invite-only while we onboard owners. If you don't have an account yet, use Request access on the sign-in page and we'll set you up, usually within a day. Forgot your password? Use Forgot password on the same page.

Invoices and records

Photograph or upload an invoice and HullGrade reads the date, the yard, the work and the cost into a service record. Reading takes under a minute for most invoices. If a record came back wrong, open it and use Edit, or ask Pel to correct it. Multi-page invoices can be uploaded together and become one record.

Notifications

Task reminders go out by email when something is overdue or due within a week. In the HullGrade app, notifications are controlled in your phone's Settings under HullGrade. In a browser, turn them on from your Account page.

Deleting your account

Open Account, choose Delete account, and confirm with your password. Every boat, record and file in the account is removed. If you want to keep a boat's history, transfer it to another owner first.

How the AI works

HullGrade uses AI to read documents and answer questions. How we use AI explains what it sees, what it can get wrong, and what stays private.

The small print

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